The LIC Merchant Portal is a dedicated online platform provided by the Life Insurance Corporation of India (LIC) to facilitate premium collection, streamline policy management, and improve the overall experience for LIC policyholders.
LIC merchants, also known as LIC agents, are licensed professionals appointed by LIC to assist customers with policy purchases, premium payments, and other policy-related services.
What Is the LIC Merchant Portal?
The LIC Merchant Portal is an online interface designed exclusively for LIC merchants. Through this portal, merchants can collect premiums for LIC policies and access detailed policy data, such as policyholder details, loans, surrender values, and nominee information. The portal enhances customer satisfaction by providing transparency and convenience in handling LIC services.
Every LIC merchant is issued a unique user ID and password, enabling secure access to the portal. Once logged in, merchants can perform various tasks related to policy management, making their operations smoother and more efficient.
Key Highlights of LIC Merchant Portal
| Feature | Details |
|---|---|
| Portal Name | LIC Merchant Portal |
| Purpose | Simplify premium collection and policy management |
| Launched By | Life Insurance Corporation of India |
| Access Provided To | Registered LIC merchants |
| Key Functions | Premium collection, invoice management, policy details update |
| Eligibility to Register | LIC-licensed merchants and agents |
| Official Website | icindia.in |
| Customer Support Email | [email protected] / [email protected] |
| Toll-Free Helpline | 022-67090501 / 022-67090502 |
Read: Senior Citizen Savings Scheme
Functions of the LIC Merchant Portal
The LIC Merchant Portal provides a wide range of functions to streamline the work of LIC merchants. These include:
- Premium Collection
Merchants can collect premiums on behalf of LIC and issue receipts to customers. - Invoice Management
Generate and manage invoices for premium collection, update pending invoices, and resolve paid invoice queries. - Policy Management
View and update policyholder details, including policy status, loans, nominees, and surrender values. - Proposal Generation
Assist customers with generating new policy proposals along with riders through the cashier feature. - Digital Receipts
Access and share digital receipts of payments with customers for transparency.
How to Become a LIC Merchant?
Below are the steps to become a licensed LIC merchant:
- Eligibility Criteria
- Age: Minimum 18 years.
- Education: Passed Class 10 from a recognized board.
- PAN Card: Must have a valid PAN card for identity verification.
- Application Process
- Visit the nearest LIC branch and meet the development officer.
- Submit documents such as age proof, educational certificates, and PAN card.
- Training and Examination
- Attend a 25-hour mandatory training program organized by LIC.
- Register for and pass the IRDAI exam with at least 40% marks.
- Appointment and Final Interview
- Receive an appointment letter with your unique merchant code.
- Attend the final interview for guidance before starting your journey as an LIC merchant.
Also Read : TRACES Portal Login, Tax Payer Registration
LIC Merchant Portal Login Steps
There are following steps to login at merchant.licindia.in portal:
STEP 1: Visit LIC official website https://licindia.in.
STEP 2: Go to the “Login” option available on the homepage.
STEP 3: Click on “Merchant Portal” option.
STEP 4: Login link https://merchant.licindia.in/LICMerchant/Login/begin.do
STEP 5: Enter User Name and Password.
STEP 6: Click on the “Submit” button to proceed.